Order before 12 noon for pickup after 2pm same day.
Pick up times may vary on Sundays. Please check with your local Store
All fresh food is PICK UP ONLY.

Since its inception in 1989, Pet Cafe®’s innovative concept of a pet shop with out pets has proven to be a winning concept; with our consistent, strong growth outperforming the pet industry average.

With a strong, consistent image and instantly recognisable logo, Pet Cafe® creates a warm, inviting store where customers feel comfortable shopping. It is our service, knowledge and exceptional range of quality products that has seen Pet Cafe® grow to 6 stores across Queensland and South Australia.

With an estimated 37 million pets in Australia, we have one of the highest incidences of pet ownership in the world*. In a industry worth more than $6 billion*, where a rapidly increasing number of these pets are more than just a pet but part of the family, Pet Cafe® services those pet lovers who are looking for that bit more.

*Source Australian Companion Animal Council. 

Franchising FAQ’s

Do Franchisee’s receive an exclusive territory?

Yes! An exclusive territory forms part of the franchise agreement with Pet Cafe®.

Does Pet Cafe® comply with the Franchising Code of Conduct?

Yes, Pet Cafe® complies with all facets of the code. You can read more about the Franchising Code of Conduct here

How much capital do I need to open a Pet Cafe® franchise?

For a Pet Cafe® Franchise you will require $150,000 to $200,000. This covers all fixtures and fittings, store fit-out, training and all fees & charges.

What support does Pet Cafe® provide?

The Pet Cafe® System provides a variety of support including ~

Training both induction and ongoing training including Retail Management; Product Management; and the “Pet Cafe® Nutrition and Small Animal Good Health Program” developed by a vet.

A retail point of sale, stock management, host supported computer system.
Marketing support as an individual store and as part of the Pet Cafe® group
A proven system that returns a good gross profit

Along with the expertise of the Pet Cafe® Retail Advisory Panel offering support through every step, Pet Cafe® also has a family of store owners. So you will always find the support you require.

Can we help you with more information?

Pet Cafe®‘s retail franchise is more than just a pet store. We provide everything for the consumer’s beloved pet and commitment to provide the highest quality nutrition for all animals.

To be a successful Pet Cafe® franchisee you will need the drive to run your own successful business, strong management and leadership, an understanding of business finances and planning and good marketing and sales skills.

Like to know more owning your own Pet Cafe® business?

Email us at petcafe@petcafe.com.au

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